CGV

General conditions of sale and use



Legal notices and scope of application

This site is published by the company Heron. 

SIRET 88916084200015

8, rue Bayen c/o C.R.T.V.A 75017 Paris

The intra -community VAT number is FR95889160842

The publisher can be reached by email at the following address: contact@remmotorcycle.com. 

This site is hosted by Shopify. Inc., whose head office is located 126 York St. Ottawa, on K1N 5T5, in Canada.

Acceptance of general conditions

The subscription to a contract governed by these general conditions, with the publisher of this site supposes the acceptance, by the Internet user, of these general conditions. The Internet user recognizes in the same fact having taken fully aware of it. The Internet user recognizes the evidence of the automatic recording systems of the publisher of this site and, except for him to provide contrary, he renounces to challenge them in the event of a dispute.

The acceptance of these General Conditions presupposes on the part of Internet users that they are major and enjoy the legal capacity necessary for this, or failing that they have the authorization of a tutor or a curator if They are incapable.

Modification of general conditions

These general conditions can be modified at any time by the publisher of the site or its agent. The general conditions applicable to the user are those in force on the day of their order or its connection to this site. The publisher obviously undertakes to keep all of its old general conditions and send them to any user who requests them.

Orders

The availability of products is indicated on the site, in the description sheet of each item.

In order to order, Internet users will be able to select one or more objects and add them to their basket. 

When their order is complete, they can access their basket by clicking on the button provided for this purpose.

By consulting their basket, the members will have the ability to check the number as well as the nature of the items they have chosen and will be able to check their unit price as well as the overall price of the order. They will have the opportunity to remove one or more objects from their basket and modify the options.

On this summary (quotes) will be indicated all the items and services invoiced or offered to the customer.

If their order suits them and they wish to validate it, Internet users will be able to continue and they will then access an identification form in which they can either enter their connection identifiers if they already have them, or register on the Site by completing the form presented to them, with personal information concerning them.

As soon as they are connected or after they have perfectly completed the form, customers will be invited to control or modify their billing and delivery contact details, to choose a payment method and then will be invited to make their payment by being redirected To this end on the secure payment interface.

Once the payment is actually received by the publisher of the site, the latter undertakes to acknowledge receipt to the Customer by electronic means, within a maximum of 24 hours.

Similarly and as soon as possible, the publisher undertakes to send the customer a summary email of the order and confirming the processing, also incorporating all the information relating to the order, the products ordered, their delivery , as well as in terms of exercising their right of withdrawal.

Price

The prices indicated on the site are heard in euros. These prices can be changed at any time by the publisher, the prices displayed are only valid on the day of the order and do not have an effect for the future.

Reserve of ownership clause

The products and articles remain the property of the seller until complete payment of their price, in accordance with this reserve clause of ownership. The risks are nevertheless transferred to the buyer or the user from their delivery.

Payment

The Internet user can place an order on this site and can make their payment by bank card and PayPal.

Bank card payments are made using secure transactions provided by the service provider: Stripe. As part of bank card payments, the publisher of this site does not have access to any data relating to the means of payment of the user. Payment is made directly in the hands of the banking establishment.

Delivery

a) deadlines

Orders are delivered by post, Chronopost, private parcel, DPD, delivery times vary from 5 to 15 working days. 

Orders can be delivered in several packages. 

Personalized products can nevertheless justify a higher delivery period, it will be mentioned expressly for the attention of the consumer during the validation of the order as well as by email. 

b) Apparent vice

The Customer undertakes to check the compliance of the product when ordering during delivery. Any delivery error in relation to the order or apparent defect must be subject to a complaint, within 14 clear days from delivery. After this period, the product will be deemed received by the Customer, who will no longer be able to take advantage of a delivery error or an apparent defect.

c) Damage and partial losses

The reception of the objects transported extinguishes any action against the carrier for damage or partial loss if within three days, not included on public holidays, which follow that of this reception, the recipient did not notify the carrier, by registered letter, its motivated protest.

Complaints related to the transport of products must therefore be focused on the transport document, then confirmed to the carrier and the publisher by registered letter with request for acknowledgment of receipt within three free days from the receipt of products barely foreclosure of reservations and complaints.

Consumer rights provisions

a) Customer service

The customer service of this site is accessible by email at the following address: contact@remmotorcycle.com.

b) Right of withdrawal

In accordance with the legislation in force, consumers have a period of 14 days from the date of receipt of the package to request the exchange or reimbursement. 

Consumers will in no case be able to claim the exercise of any right of withdrawal for orders for all clearly personalized or made products according to their specifications.

c) Delivery delay

We are committed to compensating customers in the event of delay in the form of a voucher as well as financial compensation (partial reimbursement of the order) in compensation for sudden damages. 

In such a case, the Customer undertakes not to exercise prosecution against the site and its publisher and renounces to take advantage of the resolution of the sale provided for in this article.

Publisher's newsletter

By checking the box provided for this purpose or by expressly giving their agreement for this purpose, the members accept that the publisher can send them, at a frequency and in a form he will determine, a newsletter (newsletter) that can include information relating to its activity.

When the user checks the box provided for this purpose, he agrees to receive commercial offers from the publisher from this site for products and services similar to those ordered.

Subscribed members will have the ability to unsubscribe from the newsletter by clicking on the link provided for this purpose, present in each newsletters (news letters).

Partner newsletters

The member having accepted the communication of personal data (and in particular his email address) to third parties partners of this site may be required to receive newsletters (information letters) issued by these partners, on a business or not, at the frequencies and in the forms determined by the said partners.

The member has the ability to unsubscribe at any time by clicking on the link provided for this purpose, present on each of the newsletters (information letters) issued by the said partners. Otherwise, the member has the possibility of unsubscribing by contacting the said newsletters (news letters) directly. The publisher of this website cannot in any case be held responsible for the content, data or forms of the newsletters (information letters) sent by the said partners, regardless of the damage that would have been suffered by the member. Any complaint must be made directly with the newsletter issuer (newsletter).

Mentions relating to the Data Protection Act, of January 6, 1978

Internet users have the free ability to provide personal information concerning them. The provision of personal information is not essential for navigation on the site. On the other hand, registration on this site requires the collection, by the publisher, of a certain number of personal information concerning Internet users. Internet users who do not wish to provide the information necessary for the use of the services offered by this Site as well as, if necessary, necessary for the creation of a personal space, cannot use the services offered by the publisher of this Site, nor place an order on this site.

As part of an order on this site, information relating to the collection of data relating to payment, in particular the bank card number and its use for commercial identification purposes is subject to the collection of the consent of the person concerned , through the various forms present on the site.

The data collected is necessary for the proper administration of the services offered on this site as well as compliance with its contractual obligations by the publisher. These data is kept by the publisher in this only quality, and the publisher undertakes not to use them in another framework, nor to transmit it to third parties, excluding express agreement of users or cases provided for by law.

The contact details of all users registered on this site are saved for a period of one year, a reasonable duration necessary for the proper administration of the site and for normal use of data. These data is kept under secure conditions, according to current means of technique, in compliance with the provisions of the Data Protection Act of January 6, 1978.

In accordance with the latter, they have a right of opposition, questioning, access and rectification of the data they have provided. To do this, they just have to ask the publisher of this site, by formulating it at the following email: contact@remmotorcycle.com, Or by post to the address of the editor's headquarters mentioned at the top of these General Conditions.

The personal data collected is subject to computer processing and is exclusively reserved for the editor of the site.

Personal data harvested are not subject to any transfer abroad.

In addition, the publisher reserves the right to collect the public IP (Internet Protocol) address of all Internet users. The collection of this IP address will be carried out anonymously, it will be kept for the same duration as personal information and will only be intended to allow good administration of the services offered on this site. The IP address corresponds to a series of points separated from points allowing the unique identification of a computer on the Internet.

The publisher must communicate all personal data relating to a surfer to the police (on judicial requisition) or to any person (on ordinance of the judge). The IP address of your computer may be subject to a merger with the effective identity of the subscriber held by the ISP (Internet access providers).

Nominative data and privacy protection

The publisher acts in accordance with European law in terms of data collection and their processing. Each person with an account is able to modify the data collected at any time by logging into their account from Remmotorcycle.com. 

The data collected is only in order to be able to issue orders as soon as possible and possible conditions. The publisher undertakes not to make commercial use of customer data and transmit it to third parties, in some form (exchange/resale to tier) except for the correct delivery of an order.

Mentions relating to the collection of "cookies"

In order to allow all Internet users an optimal navigation on this site as well as better operation of the various interfaces and applications, the publisher will be able to implement a cookie on the user's computer position. This cookie makes it possible to store information relating to navigation on the site (date, page, hours), as well as to the possible data entered by Internet users during their visit (research, login, email, password). These cookies are intended to be kept on the internet user's computer position for a variable duration of up to a year, and can be read and used by the publisher during a later visit to the Internet user on this site .

The user has the possibility of blocking, modifying the shelf life, or deleting this cookie via the interface of their browser (generally: tools or options / private life or confidentiality). In such a case, navigation on this site will not be optimized. If the systematic deactivation of cookies on the user's browser prevents him from using certain services or functionalities provided by the publisher, this dysfunction cannot in any case constitute damage to the member who will not be able to claim any compensation for This fact.

Exemption from the publisher's responsibility as part of the execution of this contract

In the event of impossibility of access to the site, due to technical problems or all kinds, the customer cannot claim damage and cannot claim any compensation.

On an express agreement between the parties, the customer acknowledges that the publisher will only be able to execute the obligations taken out during the conclusion of the contract when the latter will have in his possession all the elements required and requested during the order process.

In the event of delivery of a clearly and visibly deteriorated package, it is up to the customer to refuse it in order to enjoy the guarantee offered by the carrier. The customer must also inform the seller without delay, so that a new package is prepared for him, then shipped upon receipt of the deteriorated package in return. In such a case, the delivery times indicated above in these general conditions will no longer be applicable.

The unavailability, even prolonged and without any limitive duration, of one or more products, cannot constitute prejudice for Internet users and cannot in no way give rise to the granting of damages on the part of the site or of its publisher.

The visual representations of the products, published on this site, are guaranteed by the publisher as perfectly faithful to reality, in order to satisfy its obligation of perfect information. However, in the current state of the technique, the rendering of these representations, particularly in terms of colors or form, can significantly vary from one computer position to another or differ from reality depending on the quality of graphic accessories and 'Screen or depending on the display of the display. These variations and differences will not be able to be attributed to the publisher who can in no way be liable for this fact.

The hypertext links present on this site can refer to other websites and the responsibility of the publisher of this site cannot be engaged if the content of these sites contravenes the legislation in force. Similarly, the publisher of this site cannot be liable if the visit, by the user, of one of these sites, caused him a prejudice.

Intellectual property rights relating to the elements published on this site

All the elements constituting this site belong to the publisher and are therefore protected by the legislation relating to intellectual property.

Internet users therefore recognize that, in the absence of authorization, any total or partial copy and any dissemination or exploitation of one or more of these elements, even modified, will be likely to give rise to legal proceedings carried out against you by the publisher.

This protection will relate to all the textual and graphic content on the site, but also to its structure, its name and its graphic charter.

Applicable law clause and jurisdiction

These general conditions are subject to the application of French law and the exclusive jurisdiction of French courts. The language of the contract is French.

Unless provisions of public order, all disputes which may arise within the framework of the execution of these General Conditions may before any legal action be subject to the assessment of the publisher of the site for an amicable settlement. It is expressly recalled that requests for amicable settlement do not suspend the deadlines open to bring legal actions.

Clause of nullity and non -renunciation

If one of the clauses of these General Conditions were to be declared zero by a court decision, this nullity cannot bring the nullity of all the other clauses, which would continue to have their effect.

The fact, for the publisher, not to claim temporarily or permanent with one or more clauses of these General Conditions, will in no case do renunciation to take advantage of the rest of the general conditions

Conditions for using our online store

By accepting these general conditions of sale and use, you declare that you have reached the age of majority in your country, state or province of residence, and that you gave us your consent to allow any person of age Minor is responsible for using this website.

The use of our products with any illegal or unauthorized end is prohibited, and you should not, in the context of the use of the service, violate the laws of your jurisdiction (including but not limited to relative laws copyright).

You should not transmit verses, viruses or any other destructive code.

Any offense or violation of these general conditions of sale and use will result in immediate termination of your services.


General Conditions

We reserve the right to refuse access to services to anyone at any time, for any reason.

You understand that your content (excluding your credit card information) could be transferred in a non-encrypted manner, and this implies (a) transmissions on various networks; and (b) changes to comply and adapt to technical requirements for the connection of networks or devices. Credit card information is always encrypted during transmission on networks.

You agree not to reproduce, duplicate, copy, sell, resell or use any part of the service or use of the service, or any access to the service or contact on the website, through which the service is provided, without authorization express prior written on our part.

The titles used in this agreement are included for your convenience, and will neither limit nor affect these conditions.


Accuracy, exhaustiveness and news of information.

We are not responsible if the information available on this site is not accurate, complete or up to date. The content of this site is provided as an indication only and should not constitute your only source of information to make decisions, without consulting more accurate, more complete and updated sources of information beforehand. If you decide to trust the content presented on this site, you do it at your own risk.

This site could contain certain previous information. This previous information, by nature, is not up to date and is provided as an indication only. We reserve the right to modify the content of this site at any time, but we have no obligation to update information on our site. You agree that it is up to you to monitor the changes to our site.


Changes to services and prices

The prices of our products can be modified without notice.

We reserve the right at any time to modify or interrupt the service (as well as any part or any content of the service) without notice and at any time.

We will not be responsible for you or any other third party of any price modification, suspension or interruption of the service.


Products or services 

Some products or services may be exclusively available online on our website. These products or services may be available in limited quantities and can only be the subject of returns or exchanges in accordance with our return policy.

We have done our best to display as clearly as possible the colors and images of our products that appear in our shop. We cannot guarantee that the color display by the screen of your computer will be precise.

We reserve the right, without however being forced to do so, to limit sales of our products or services to any person, and in any geographic or jurisdiction region. We could exercise this right on a case -by -case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions and all prices of products can be modified at any time without prior notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any service of service or product presented on this site is zero where the law prohibits it.

We do not guarantee that the quality of all the products, services, information, or any other goods that you have obtained or purchased will meet your expectations, or that any error in the service will be corrected.

Billing and account information accuracy

We reserve the right to refuse any order that you place with us. We may, at our sole discretion, reduce or cancel the quantities purchased per person, per home or by order. These restrictions could include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we modify an order or if we came to cancel it, we could try to warn you by contacting you at the email and/or the billing address/to the telephone number provided when The order was placed. We reserve the right to limit or prohibit orders which, in our only judgment, could seem to come from merchants, resellers or distributors.

You agree to provide up -to -date, complete and accurate order and account information for all orders placed on our shop. You agree to update your account quickly and your other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please consult our return policy.


Optional tools 

We could provide you with access to third parties tools on which we do not work, control, influence.

You acknowledge and accept the fact that we provide access to such tools "as is" and "according to availability", without any guarantee, representation or condition of any kind and without any approval. We will have no legal responsibility resulting from or linked to the use of these optional third -party tools.

If you use the optional tools offered on the site, you do it at your own risk and your own discretion, and you should consult the conditions to which these tools are offered by the third -party suppliers (s).

In the future, we may offer new services and/or new features on our site (including new tools and new resources). These new features and new services will also be subject to these general conditions of sale and use.


Third parties

Some content, products and services available through our service may include elements from third parties.

Links from third parties on this site could redirect you to third -party websites that are not affiliated with us. We are not required to examine or assess the content or accuracy of these sites, and we do not guarantee and assume no responsibility for any content, website, product, service or other element accessible on or From these third -party sites.

We are not responsible for damages or damage linked to the purchase or use of goods, services, resources, content, or any other transaction in relation to these third -party websites. Please carefully read the policies and practices of third parties and make sure you understand them before committing to any transaction. Complaints, complaints, concerns, or questions concerning the products of these third parties must be subject to these same third parties.


Comments, suggestions and other user proposals

If, at our request, you submit specific content (for example, to participate in competitions), or if without request from us, you send creative ideas, suggestions, proposals, plans or other elements, Whether online, by email, by mail, or otherwise (collectively, "comments"), you grant us the right, at any time, and without restriction, to edit, to copy, to publish, to distribute , to translate and use otherwise and in any media any comments you send us. We are not and should not be required (1) to maintain the confidentiality of the comments; (2) to pay compensation to anyone for any comments provided; (3) to respond to comments.

We could, but have no obligation to do so, monitor, modify or delete the content that we consider, at our sole discretion, be illegal, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise reprehensible, or who breaks any intellectual property or these general conditions of sale and use.

You agree to write comments that do not violate third party rights, including copyright, registered trademarks, confidentiality, personality, or other personal rights or property. You also agree that your comments will not contain illegal, defamatory, offensive or obscene content, and that they will also not contain computer viruses or other malicious software that could affect in any way whatsoever operating the service or any other associated website. You cannot use a false email address, pretend to be someone you are not, or try to induce us and/or the third parties in the origin of your comments. You are fully responsible for all the comments you publish as well as their accuracy. We assume no responsibility and decline any commitment as to any comment that you publish or that any other third party publishes.


Errors, inaccuracies and omissions 

It may sometimes be information on our site or in the service that could contain typographic errors, inaccuracies or omissions that could be relating to product descriptions, prices, promotions, offers, costs product shipping, delivery times and availability. We reserve the right to correct any error, inaccuracy, omission, and to change or update information or to cancel orders, if any information in the service or on any other associated website is inaccurate, and this , at any time and without notice (including after you place your order).

We are not required to update, modify or clarify information in the service or on any other associated website, including but not limited to information on prices, unless required by law. No defined date of update or updating in the service or on any other associated website should be taken into account to conclude that information in the service or on any other associated website has been modified or updated.



Prohibited uses

In addition to the prohibitions set out in the general conditions of sale and use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to encourage third parties to perform illegal acts or take part; (c) to violate any regional order or any law, rule or international regulation, federal, provincial or state; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, mistreat, insult, injure, defame, slander, denigrate, intimidate or discriminate anyone according to sex, sexual orientation, religion, ethnic origin, race, age, national origin, or handicap; (f) to submit false or misleading information; (g) to set out or transmit viruses or any other type of malicious code that will be or could be used to compromise the functionality or functioning of the service or any other associated, independent, or internet website; (h) to collect or follow the personal information of others; (i) To pollute, hamve, divert an area, extort information, browse, explore or sweep the web (or any other resource); (j) for obscene or immoral purposes; or (k) to undermine or bypass the security measures of our service, any other website, or the Internet. We reserve the right to terminate your use of the service or any related website for breaking the prohibited uses.


Exclusion of guarantees and limitation of liability

We do not guarantee or pretend in no way that your use of our service will be uninterrupted, fast, secure or error.

We do not guarantee that the results that could be obtained through the use of the service will be accurate or reliable.

You accept that from time to time, we can delete the service for indefinite periods of time or cancel the service at any time, without warning you beforehand.

You expressly agree that your use of the service, or your inability to use it, is at your own risk. The service as well as all the products and services provided to you through the service are (unless expressly mentioned by our part) provided "as is" and "according to availability" for your use, without representation, without Guarantees and without conditions of any kind, express or implicit, including all implicit guarantees of marketing or market quality, adaptation to particular use, sustainability, title and absence of counterfeiting.

Remmotorcycle, our directors, managers, employees, affiliates, agents, contractors, trainees, suppliers, service providers and conceders can in no case be held responsible for any injury, loss, complaint, or direct damages, indirect, accessories, punitive, special, or consecutive damage of whatever kind, including but not limited to loss of profits, income, savings, data, replacement costs or all similar damage, whether they are contractual, criminal (even in the event of negligence), strict or other liability, resulting from your use of any service or product from this service, or as for any other complaint linked in any way whatsoever for your use of the service or of any product, including but limiting itself to any error or omission in any content, or to any loss or any damage of any kind from using the service or any content (or product) published, transmitted, or otherwise rendered Available through the service, even if you have been notified of the possibility they arise. Because certain states or certain jurisdictions do not allow to exclude or limit responsibility for consecutive or accessory damage, our responsibility will be limited to the maximum extent permitted by law.



Compensation 

You agree to compensate, defend and protect Remmotorcycle, our mother company, our subsidiaries, affiliated companies, partners, managers, directors, agents, contractors, conceders, service providers, subcontractors, suppliers, trainees and employees, As for any complaint or request, including the reasonable lawyer fees, made by any third party because of or arising from your violation of these general conditions of sale and use or documents to which they refer, or your violation of any law or the rights of a third party.


Dissociability

In the event that a provision of these General Conditions of Sale and Use is judged to be illegal, zero or inapplicable, this provision may nevertheless be applied to the full extent allowed by law, and the non -applicable part must be considered as Being dissociated from these general conditions of sale and use, this dissociation should not affect the validity and the applicability of all the other remaining provisions.


Termination

The obligations and responsibilities initiated by the parties before the date of termination will remain in force after the termination of this agreement and this for all purposes.

These general conditions of sale and use are effective unless they are terminated by either you or not. You can terminate these general conditions of sale and use at any time by notifying that you no longer want to use our services, or when you stop using our site.

If we judge, at our sole discretion, that you fail, or if we suspect that you have been unable to comply with the terms of these general conditions of sale and use, we could also terminate this agreement at any time without warning you In advance and you will remain responsible for all the amounts liable until the date of termination (this being included), and/or we could refuse you access to our services (or to any part of these ).


Integrality of the agreement

Any breach of us to the exercise or the application of any law or any provision of these general conditions of sale and use should not constitute a renunciation of this right or this provision.

These general conditions of sale and use or any other policy or operating rule that we publish on this site or relative to the service constitute the entire agreement and the agreement between you and us and govern your use of the use of Service, and replace all communications, proposals and all agreements, previous and contemporary, oral or written, between you and us (including, but not limited to any previous version of the general conditions of sale and use).

Any ambiguity as to the interpretation of these general conditions of sale and use must not be interpreted against the editor.


Applicable laws 

These general conditions of sale and use, as well as any other agreement separated through which we provide services will be governed and interpreted under the laws in force in Hong Kong.


Changes to the general conditions of sale and use

You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these general conditions of sale and use by publishing updates and changes on our site. It is up to you to visit our site regularly to check if changes have been made. Your continuous use of or access to our site after the publication of any modification made to these general conditions of sale and use constitutes an acceptance of these modifications.