Parcel tracking

HOW TO TRACK MY ORDER ?

Upon shipment of your order, you will receive an email confirming shipment. In it, by clicking on "View my order", you will go to the order page. You will find all the elements of your order as well as the tracking number(s). You can track your package by clicking on the tracking number. You will be redirected to the website of the carrier who will make the delivery.

If you created an account when placing your order, you can track your order from your customer account. To do this, simply log in and click on your order. You will find the details of your order as well as the tracking number(s). You can track your package by clicking on the tracking number. You will be redirected to the website of the carrier who will make the delivery.

THE TRACKING NUMBER IS NOT WORKING, WHAT TO DO ?

Tracking the package may take several days to be effective. This may vary depending on the traffic, the transport company and the management of the package by La Poste.

THE TRACKING NUMBER NO LONGER CHANGES, WHAT TO DO ?

Your package is certainly on its way. The follow-up can take several days to evolve. All the steps are not necessarily taken into account by the follow-up following the carrier.

WHAT DOES TRACKING LIKE?

Example of Colissimo tracking:

Example of PostNL tracking: